Power Outage or Utility Failures


The following procedures must be followed whenever a critical utility (i.e., power, water, heating, ventilation, or air conditioning) failure occurs:

  • For campus buildings, call UIC Police at (312) 355-5555 and the Facilities Management Service Desk at (312) 996-7511 (6-7511 from a campus phone).
  • For residence halls, call the Resident Assistant on duty. Provide the following information:
    1. Your name and current accessible phone number;
    2. The building name, room number, and floors or areas affected; and
    3. The nature of the failure.


  • In buildings equipped with emergency generators, the generator will provide limited electricity to crucial areas, inclusive of the ­ re-alarm system and emergency lighting.
  • Evacuate the building when instructed to do so. DO NOT reenter until you are instructed to do so.
  • Turn off all electrical equipment, including computers. DO NOT turn them back on until power has been restored or you are advised to do so by Facilities Management.
  • In the event of an extended, campus-wide, or area-wide power outage, instructions and information will be provided through the UIC Emergency Notification Systems.
  • Elevators will not function during a power failure. Use the stairs to evacuate.

Elevator Entrapment: If you are trapped in an elevator, notify UIC Police. Unless you are in a life-threatening situation, only the Chicago Fire Department or trained personnel may conduct a rescue.

Steam Leaks

  • If the steam leak is inside a building, evacuate the area and close the door behind you.
  • Steam can cause severe burns, displace oxygen, and conduct electricity.

Gas Leak/Unusual Odors

  • Cease all operations immediately.
  • Evacuate as soon as possible.
  • Do not use cell phones or other electronic equipment or switch lights on or off.

Flooding/Plumbing Failure

  • Cease using all electrical equipment.
  • Avoid contact with water.
  • Evacuate the building.